“Outstanding! Learned a great deal of practical “hands-on” information. Been to several workshops/conferences that only presented theoretical info—this we will be able to easily adapt and apply”

“Most conferences of this type focus on theory. In our positions we need practical guidance & instruction. The 10 step process helps us work through our issues back home”

“The hands-on, situational crisis was invaluable. I believe the simulation really put us in the heat of the moment to allow us to see how we would react in a situation/crisis.”